Returns & Exchanges
At Born Primitive, we stand by the quality of our athletic apparel and want to ensure you have the perfect fit for your toughest workouts. If you are not completely satisfied, we offer 30-day returns and exchanges on all unwashed and unworn gear.
Return Process
- 1.Initiate the Request
Visit our online returns portal and enter your order number and shipping zip code to select the items you wish to return or exchange.
- 2.Choose Your Resolution
Select whether you would like a direct exchange for a different size, store credit, or a refund to your original payment method.
- 3.Print and Pack
Download your prepaid shipping label and securely pack your items in their original packaging, ensuring all hangtags remain attached.
- 4.Drop Off and Track
Drop your package off at any authorized carrier location; once our warehouse receives and inspects the items, your refund or exchange will be processed within 5-7 business days.
